How is your pricing structured?

We offer annual and semi-annual plans, with a fixed price per user. You can explore our pricing plans here.

Do you offer volume discounts for larger teams?

Yes, we offer tiered pricing and custom quotes for enterprise customers with large teams. The more users you onboard, the better the rate.

Is there a minimum number of users required?

Yes, Talstack is built for teams, so we require a minimum of 3 users to get started. Our plans are designed to support collaboration, feedback, and growth across your team.

Can we switch between semi-annual and annual plans?

Absolutely. You can switch plans at the end of your billing cycle. Just let us know ahead of time.

Do you offer a free trial or demo?

Yes, we offer a free demo and trial access for 7 days so you can explore the platform before committing to a plan.

Are there any setup or onboarding fees?

No, there are no setup fees.

Do you offer monthly billing?

Currently, we offer semi-annual and annual billing (i.e. you pay twice a year or once a year). This helps us keep pricing lower so we can deliver more value to your team.

Can we add or remove users mid-plan?

Yes, you can adjust your user count during your subscription. We’ll prorate any changes accordingly

Is there a refund policy if we cancel early?

Once you subscribe to Talstack, you’ll retain full access until the end of your billing period. At that point, you can decide to change or cancel your subscription.

What payment methods do you accept?

We accept bank transfers and credit/debit cards..

Will we receive an invoice for every payment?

Yes you'll receive an invoice for first time payments, renewals and upsells.

Can we get a custom pricing plan for our organization?

Our prices are standardized. However, if you have unique needs or a very large team, we can explore alternate pricing structures.

Are there any hidden fees we should know about?

None. Our pricing is transparent—no hidden fees, surprise charges, or upsells. What you see is what you pay.