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How to Correct or Update Employee Information on Talstack

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Article

How to Correct or Update Employee Information on Talstack

Otitoshowon Benson

Customer Success Lead

How to Correct or Update Employee Information on Talstack

This guide explains how to edit and update an employee’s details such as name, email, department, job title or employee type/permissions on the Talstack platform.

Step 1: Go to the Company Page

  1. From the left-hand menu, click “Company”.
  2. This opens the Company dashboard where all employees in your organization are listed.

Step 2: Locate the Employee Record

  1. On the Employees tab, you’ll see a list of all active and deactivated employees.
  2. Use the search bar or filters to quickly find the employee whose information you want to update.
  3. Once located, click the three dots (⋮) icon beside their name.

Step 3: Select “Edit Employee”

  1. From the dropdown menu, click “Edit Employee”.
  2. This will open the employee’s detailed profile page for editing.

Step 4: Update the Employee Information

  1. On the Edit Employee page, review and update the necessary fields such as:
    • First Name
    • Last Name
    • Other Name (optional)
    • Email
    • Job Title
    • Department
    • User Type (user permissions)
    • Reports To
    • Level
  2. Ensure that all required fields marked with an asterisk (*) are filled correctly.

Step 5: Save Your Changes

Once you have made the necessary edits, click “Update Information”

Tips

  • Only users with Admin or SuperAdmin access can edit employee details.
  • To deactivate or delete an employee instead, select those options from the same dropdown menu in Step 3.
  • Always double-check email addresses and job titles for accuracy before saving.

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